Digital Services

Digital Services

Digital technologies, such as cloud computing and mobile applications, have the potential to transform fundamentally the way businesses operate. Companies realize they must go digital and are increasing their spending on technology accordingly.

Despite such increased investment, most companies have not fully taken advantage of newer digital technologies. In fact, the survey shows many companies still tend to see IT as operationally helpful but not a strategic differentiator. The survey also shows that many companies haven’t made the links across their organizations that would enable technology to empower the business. However, nearly half of respondents expect their organizations to become even more digital, integrated and collaborative going forward.

Some companies have made the leap: The survey identified “digital leaders” — enterprises that, according to their executives, are entirely digital across all major functions. Digital leaders enjoy several key benefits. They are more often globally integrated than other companies and much more often effective at sharing information across functions and regions. The majority of executives at digital leaders view IT as crucial to meeting their companies’ strategic goals. And digital leaders’ executives also more often report higher financial performance: 37% of their executives indicate that their fiscal performance was much higher than competitors’ in the past fiscal year, compared with just 11% of respondents at other companies.

As businesses seek to become more digital, they must overcome a number of challenges, including, executives expect, constrained budgets and a lack of qualified talent. Companies’ intent on developing an IT strategy for the fully digital future could gain valuable insight from the approaches that have worked well at digital leaders.

Digital Application Services

With advances in cloud, mobility and other enabling technologies, applications hold more potential than ever to digitally re-master businesses for the future. Bridge your core business to these innovations by renovating older applications and implementing new applications.

Intelligent solutions for strategic business processes
Transform your application development into a strategic business advantage:
  • Reduce time to market with DWWC development systems
  • Future proof strategic business processes with Service Enablement
  • Improve development quality to reduce defects and rework
  • Design and develop new applications in support of business process change
  • Leverage emerging technologies and platforms to enhance capability
  • Enable rapid development using new technologies and accelerators
  • Work to reduce capital expenditure through utility models

DWWC supports all phases of the application development lifecycle, from application vision and strategy through design, build and testing, and integration to operations. This comprehensive industrialized delivery model with a factory approach, delivers a cost-effective, end-to-end solution that will drive results and strengthen your business. Targeting both the Traditional Platforms and Next Generation technologies, our development capability will take your applications to market faster.

Renovate: Enrich existing development programs with DWWC’s Global network, and add integrated tooling to accelerate development life cycles with improves output quality.

Innovate: Leverage Agile process in a module approach to build Digital Applications for the future and integrate tooling.

Integrate: Developing applications in a Bi-Modal world, alongside existing programs, adding the benefits of Cloud and Mobile Services to the mix, integrate across your existing portfolio.

Big Data Solutions

DWWC provides advanced Big Data and Analytics solutions, including Big Data Platform as a Service, to rapidly provide insights on operations, customers and products. We support predictive analytics, real-time dashboards, master data management and more.

When we think of strategy, we can imagine playing a game of chess, using patterns of gameplay that put us in a better position to win: “If I can get my knight and queen connected in the center of the board, I can force my opponent’s king into a trap in the corner.” The same holds true for winning with data. Patterns of successful data gameplay form the basis for real and effective data strategies — and allow you to tell your Data Stories.

But when I see recommendations for data strategy, they tend to read more like a set of rules rather than patterns for winning a game. I often read about data governance policies, security constraints or documentation procedures, necessary considerations no doubt. But these are things that, I think, should be handled by systems owners. And I don’t think of them as strategic. Knowing that “the D2 pawn can move to D3 unless there is an obstruction at D3 or the move exposes the king to direct attack” is necessary to play the game, but it doesn’t help me pick a winning move.

To create a successful business strategy, you need a map. A map helps you figure out where to focus, what you need, how to proceed and why. You work out the customer’s needs, then find ways to generate competitive advantage by disrupting the value chain or driving different parts of the chain to commodity.

We’re at the beginning of a new phase of big data — a phase that has less to do with massive data capture and storage and much more to do with producing impactful scalable insights. Organizations that adapt and learn to put data to good use will consistently outperform their peers.

During DWWC’s Data Story Workshop you will learn:
  • Patterns of strategic data game play
  • How to create maps of your most important business insights
  • How to use maps to build and execute real data strategies
Impact Solutions

DWWC provides a foundation of information management and analytic capabilities to deliver insights about the past, present and future to help organizations capitalize on Big Data to improve their operations and compete more effectively through our Impact Solutions.

In today’s “data-to-data” world, breakthroughs occur when different types of information intersect: structured and unstructured; internal to an organization or external. We help to leverage internal information assets, augmented by external information sources, to gain competitive advantage.

Shape: We focus on defining the problem and laying out a roadmap to reach your goals.

  • Understand the business problem
  • Identify and evaluate important customer data
  • Develop the path forward to reach required future-state capabilities
  • Identify the business case

Transform: We implement our agreed-upon solution to turn customer data into actionable insights.

  • Implement analytics to deliver on goals and strategy
  • Source, prepare and integrate customer data
  • Tailor CSC customer intelligence accelerators — Customer Value Analysis, Churn Analysis, Buying Analysis
  • Develop dashboards and reports to visualize customer insights and actions taken by the company to implement them

Manage: We continue to expand your analytical abilities and embed them throughout your company.

  • Ongoing delivery of retention insight
  • Ongoing optimization and tuning of customer-retention analytics models
  • Ongoing data updates
  • External data sets added to enhance models and results
The End Goal

Ultimately the organization must orchestrate a series of capabilities that deliver a superior customer experience. From strategy through channel management, analytics and interaction management, a consistent personalized experience will provide competitive advantage.

Ongoing data updates
External data sets added to enhance models and results
Cloud Solutions

DWWC can help you transform in the hybrid cloud and make the most of private and public cloud infrastructure. Our proven services help you securely move work to the cloud and rapidly modernize and integrate applications.

Today, most enterprises are faced with the challenge of managing a hybrid cloud environment. Business Unit development teams may be using resources from public cloud providers like Amazon. Production applications may be running in a private cloud, DWWC Cloud™ or one developed in house.

Cloud-based IT operating models make IT resources available on a self-service, on-demand basis all the way out to business unit end users. But cloud governance across disparate cloud environments add regulatory and compliance risk and complexity. Effective, centralized governance across a hybrid cloud environment is not only necessary, but accelerates enterprise cloud adoption and business benefit realization.

Key requirements for cloud governance that address IT concerns while delivering on the promise of business agility through self-service:
  • Single control point for hybrid cloud governance
  • Application-centric policies
  • Policies based on an extensible meta-model
  • Fine-grain policy enforcement across a hierarchical organizational model
  • Policy control for software development lifecycle stages and environments
  • Dynamic, declarative policies
  • Comprehensive policy management framework
  • Visual policy editor for non-technical staff

Private clouds offer fast, highly resilient Infrastructure as a Service capabilities, but cloud-in-a-box or build-your-own cloud solutions typically require significant up-front capital investments, extensive system integration and ongoing support.

DWWC Cloud™ is a fast, secure, and low-cost private cloud that is delivered and ready for application deployment in as little as 10 weeks. Deployed in strategic DWWC cloud data centers around the globe or in your data center, this hyper-converged solution is a private cloud, fully supported by DWWC.

DWWC Cloud™ is based on commodity hardware with software that delivers high-availability virtualization and NSX software-defined networking behind a centralized user interface. Backup and disaster recovery options are integrated so that fully managed virtual server instances can be created in addition to self-managed or self-service environments.

DWWC assumes the implementation risk of standing up the private cloud infrastructure and cloud orchestration components. You can quickly harness the benefits of software-defined computing, storage, networking and virtualization resources without having to deal with the nuances and pitfalls of open-source technology.

Using Agility Platform blueprints, applications are infrastructure independent and portable across public and private clouds, helping to future-proof your investments in both legacy and next-generation applications. Agility Platform also integrates with AWS, Microsoft Azure and other popular cloud service providers.

Automated, cloud-portable enterprise IT services
  • Centralized cloud management, orchestration, and governance
  • Application-centric governance and orchestration for deploying complex, multi-tier business applications across hybrid clouds
  • Application Release Automation to speed software releases and accelerate the application delivery lifecycle
  • Application Blueprints to ensure portability of hybrid cloud solutions throughout their lifecycle, independent of the underlying infrastructure or cloud deployment environment.
Fully governed, self-service cloud IT
  • Extensible policy engine to create and enforce custom policies for cloud governance, hybrid cloud security and compliance
  • An end-to-end cloud-based security model spanning network, instance, data, and access levels including identity management and single sign-on
  • Fully governed, self-service access to the standardized IT services and customizable applications and platforms
  • Automated firewall configuration across private and public clouds
Hybrid Cloud Management Solutions across clouds and cloud providers
  • Scalable supporting tens of thousands of workloads under management
  • API, cloud adapters, SDK, CLI and workflow automation capabilities to extend cloud operating model capabilities to existing IT ecosystems and software development tool chains
  • Automatically discover and import virtual machines
  • Configure and manage storage tiers to align workloads to appropriate storage resources
  • Integrates with Amazon EC2, CloudStack, CSC, Eucalyptus, Fujitsu, HP Cloud, Microsoft Azure, Microsoft System Center, OpenStack, Rackspace, Savvis, Terremark, VMware vCenter, VMware vCloud Director, and others

DWWC offers attractive pricing for organizations that need a low-cost-of- entry private cloud that can scale up cost-effectively to support growth. Billed as a service from a standard rate card.

DWWC is a service provider in Europe that can manage complex hybrid cloud transitions and deliver solutions that integrates mainframe, midrange, private and public cloud into an effective whole. Find out how DWWC can help you craft an IT transformation program that’s aligned with your business goals and structured to deliver durable value from the hybrid cloud − at your pace.