Facility & Maintenance Services

Integrated Facilities Management

When it comes to outsourcing, leading organizations turn to DWWC Facilities Services.

Total Facilities Management

Increasingly many organizations are moving towards outsourcing all of their non-core services. This is known as Total Facilities Management (TFM) and also sometimes referred to as Business Process Outsourcing (BPO).

TFM encompasses all of the services required for an organization to operate day-to-day. These include traditional soft services such as cleaning, catering, security, horticulture, hygiene and pest control, along with hard services such as M&E and more specialist services such as inventory services, asset management, payroll outsourcing and document management – the list is endless.

Our Total Facilities Management capability has recently been strengthened through a new strategic partnership covering all over Greece. Through this partnership, we can now offer a comprehensive range of hard and soft services, allowing clients to concentrate on their core business while enhancing the value of their property assets.

Budget Predictability. Sustainable Results.

Real estate and facilities professionals face numerous challenges when trying to get the most out of their facility’s spend. Cost reduction, productivity, and revenue acceleration are now basic expectations for every facility management (FM) program and companies are looking for a partner who can offer more.

DWWC Facilities Services understands that and approaches every FM program with full accountability and a steady drive to exceed client expectations. From integrated facilities and project management solutions to energy management outsourcing, DWWC has the people, processes, tools, and technology to deliver sustainable results each and every time.

Real-world Challenges & Solutions

The DWWC management approach helps clients measure, monitor, and manage their facilities more effectively. We offer a complete package of facility management services that gives real solutions to real-world challenges. We begin with an in-depth, due-diligence analysis that assesses the potential value outsourcing can provide.

Facilities Management — Customized

DWWC designs customized facilities management solutions that integrate people, processes, and technologies, while matching customer budgets and objectives. DWWC programs are based on fundamental preventive maintenance solutions.

“Best-in-Class” Implementation

DWWC implements plans by assigning and documenting specific responsibilities. We also incorporate historical results reporting in order to help ensure continuous improvement and “best-in-class” facility performance. DWWC helps manage facilities in ways that enhance productivity, energy efficiency, and cost control.

Integrated Facilities Services
  • Integrated Facilities Management
  • Mechanical Services
  • Energy Management
  • Project Management
  • Mobile Maintenance Solutions
  • Supplier Managed Options
Strategic Support Functions
  • Call Center Solutions
  • Transition Services
  • Sourcing & Supply Chain Management
  • Logistic Management
  • Workforce Management
Integrated Processes
  • Integrated Workplace & Financial Management Technology
  • Non-Technical Services
  • Asset & Materials Management
  • Governance & Change Management Processes
  • Key Performance Indicators (KPIs) & Reporting
  • Cross Training
  • Multi Flex Resource & Contract Structures
  • Service Level Agreements (SLAs)
  • Facility Audits
  • Reliability Centered, Preventive & Predictive Maintenance
Project Management

At DWWC Facilities Services, we know that the best way to avoid the common pitfalls of projects is to plan for them from the start.

DWWC project management professionals are proactive from the onset, thinking about things like unrealistic deadlines, scope creep, and resource challenges.

We’ve got a full staff of highly trained managers with the technical and specialty trades expertise to get your project completed on time and on budget.

And should you require special project assistance for a geographically dispersed portfolio of locations, we have the flexibility to utilize our network of licensed, certified suppliers to complete your project.

DWWC can help you advance your business’s performance through a number of solutions and services, including:

Project Planning, Design & Execution
  • Owner Representation
  • Occupancy Planning
  • Interior Build Outs & Remodeling
  • In-house Skilled Technical Trades
Building Optimization & Services
  • Move Management
  • Asset Preservation
  • Occupied Space Renovation
  • Facility Conversions
  • Lease-end Inspections
Project Management
  • Budget Management & Budgeting Schedule Development
  • Construction Project Management
  • Risk Management
  • Forecasting
  • Cost Management
  • Reporting & Documentation
  • Close Out Packages
  • Occupancy & Space Planning
  • Energy Retrofits
  • Commissioning
  • Exterior Programs
Maintenance Services & Management
Data Mining
  • CMMS with Web-based Interface
  • Data Analysis
  • Customized Reporting
  • Routine and Emergency
  • Equipment Maintenance
  • Process Improvement Recommendations

Every successful facilities professional knows that being safe, proactively meeting facility demands, and controlling costs are three of the most important aspects of their job.

DWWC offers a wide range of service delivery models, all of which can be customized to meet your specific portfolio needs.

Whether you’re looking for a dedicated self-performance contracting model, a hybrid model that includes self-performance and qualified subcontractors, or a completely supplier-managed model, we’ve got the solution for you.

We respond quickly to technical issues that arise, proving that our managed service options have a direct impact on cost, quality, and safety.

We’ve been delivering flexible staffing and exceptional service for nearly 20 years.

No matter which delivery model you choose, rest assured you’ll see a direct impact on your bottom line.

Specialty Trades
  • Plumbing & Piping
  • Electrical
  • Carpentry
  • General Construction
  • Full-service Landscaping
  • HVAC-R
  • Ceramic Tile & Masonry
  • Engineering
  • Painting
  • Custom Casework & Design
  • Facility Audits
  • Energy & Sustainable Management Services
  • Business Continuity Planning & Disaster Recovery
  • Welding
  • Landscaping
  • Waste
Electrical

DWWC thrives on helping clients save money and energy with efficiently designed, installed, and maintained electrical systems.

Whether it’s a small-scale retrofit or entire portfolio-wide systems, DWWC has the knowledge and technology to design and implement your program. Saving money with lights and electricity.

What many companies don’t realize is that lighting alone represents a massive opportunity for savings. Saving clients’ money and reducing energy usage are key drivers for the DWWC team.

Electrical Services
  • System Monitoring, Including Alerts
  • Mission-critical Systems
  • Energy Management Systems
  • “Load Shedding” for Smarter Conservation
  • Building Automation
  • HVAC & Refrigeration
  • Sign Cleaning, Repair, and Maintenance
  • Preventive Maintenance Service
Energy Solutions

The demand for more energy efficient operations continues to grow, with businesses requiring customized solutions that meet the specific needs, drivers, and goals of various stakeholders.

In the last six years alone, we’ve analyzed, designed, or reviewed energy projects in many facilities. Our strategies are well defined and designed using forward-thinking energy management solutions that reduce energy consumption while producing results that affect the bottom line.

Using the latest tools and technologies, DWWC captures energy data, performance metrics, and long-term savings.

Sustainability Management
  • Energy Consulting
  • Energy Credit Strategies
  • Smart Energy Demand Management
  • Energy Conversion Management
  • Grid Management
  • Compliance Management
  • Sustainability Energy Management
  • Waste Management
  • Dispersed Generation Management
  • Renewable Energy System Installations
  • Emergency Backup Generators
  • Building Management System
Cleaning Services

There’s no better way to do that than to flaunt at DWWC Facilities Services, we don’t just polish your floors; we polish your brand image.

DWWC puts in the work, time and time again, to ensure that your building always looks its best. Floors, glass, mirrors, upholstery, air ducts, restrooms, fixtures—they all shine by the time our crew has left your location.

Effective cleaning not only contributes to the health and safety of a building, it enhances the environment for staff, customers and visitors. DWWC Group has been providing contract cleaning services for over 10 years.

First impressions of your brand often rely on premises and surroundings, and whether your business is a corporate office, an airport, a shopping centre or a hospital, we ensure you always promote a positive image by taking care of your floor cleaning, window cleaning and specialist cleaning.

And, wherever you need our support, our approach is the same: we take great care to recruit and train staff to the highest levels and we believe you'll see a more personal approach - greater commitment and flexibility with shorter lines of communication to our management - it's often these details that make the difference.

As well as training we invest in the latest technology and comply with all regulations relating to health and safety, infection control and waste management. We work closely with our clients assisting you with your environmental policies and the reduction of your carbon footprint.

The DWWC approach to commercial janitorial services is meticulous, and we’ve earned a hard-fought-for reputation as the preferred janitorial and floor care partner of retail clients all across the nation. Floor cleaning that will help your brand image shine.

Whether it’s rain or snow, or Parnitha or Sounio, DWWC has the expertise needed to customize a cleaning program that works for you.

We’ll align with you to identify a cleaning frequency that takes into consideration everything from floor type and foot traffic to geography and brand image.

Our floor maintenance/cleaning crews are quick and reliable, and they’re all proficient in understanding the specifics and composition of the latest flooring materials and cleaning chemicals.

They’re also capable of providing new, eco-friendly, treatments whenever required or requested.

Professional Cleaning Services
  • Restroom Cleaning
  • Office Cleaning
  • Door Glass/Window Cleaning
  • Vacuuming
  • Dusting
  • Emptying Trash
  • Disaster Recovery Services
  • Carpet Maintenance Services
  • Pest Control
  • Construction Cleanup

When it comes to outsourcing, leading organizations turn to DWWC Facilities Services.